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Ftérna is especially committed to the security and personal safety of your personal information, whether you are already our customer or not yet one. Respecting our customers and the privacy of their information is very important to us.

Ftérna operates a fully secure site that uses the Itau Shopline payment method, a special e-commerce service. All financial transactions take place in a 100% secure environment. Itau Shopline also has agreements with all major credit card networks, such as Visa, Amex and others.

Each network processes its own transactions, ensuring the security and integrity of our customers’ information. In addition, Itau Shopline permanently monitors all transactions, detecting and immediately blocking suspicious activities.

Questions & Suggestions

If you have any questions or suggestions regarding our Privacy Policy or any other aspect of the buying process, please tell us through the Contact Us section.